Frequently Asked Questions
Everything you need to know about shopping for fresh organic produce in Singapore.
How do you ensure the freshness of the organic produce?
We source our produce daily from certified organic farms and deliver them in temperature-controlled vehicles to ensure they reach your doorstep at peak freshness.
What are your delivery charges and schedules?
We offer free delivery for orders above $60. For orders below $60, a flat delivery fee of $8 applies. We deliver island-wide across Singapore from Monday to Saturday.
Are all your products certified organic?
Yes, all our products are certified organic by recognized international bodies such as USDA Organic, EU Organic, or local certification standards, ensuring no synthetic pesticides or fertilizers are used.
What should I do if my items are damaged upon arrival?
If you receive damaged or unsatisfactory items, please contact us within 24 hours of delivery with a photo of the product. We will arrange for a replacement or a refund immediately.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayNow, and Apple Pay through our secure checkout system.
Do you offer subscription plans for regular deliveries?
Yes, we offer flexible weekly and bi-weekly organic box subscriptions that can be customized to your dietary preferences and paused at any time.